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Satisfaction Services is the leading provider of mystery shopping programs that are quality and service evaluation
programs providing information about your customer service from the customers perspective feedback.
We are the only legitimate "Satisfaction Services" mystery shopping company and a leader in the industry since 1988.
With 20 years of success of Mystery Shopping with Secret Shoppers providing Quality & and Service evaluations to leading retail,
restaurant, hospitality and service companies worldwide.
Our secret shoppers are highly trained in all areas of customer service and
customer satisfaction.
Loyal customers are built from great customer service. Learn from your
customers perspective, your guests perception of your services delivered
through our mystery shopping services.
Mike Albert, founder, Satisfaction
Services Inc. Mystery Shopping Company
Enter
Satisfaction Services provides secret shoppers, customer service evaluators and mystery shopping programs.
Service is our passion, Satisfaction Services, Inc. ® Satisfaction guaranteed.
Site Map - News - Mystery Shopping Customer Service - Customer Services and "Mystery Shoppers" for your Company - Mystery Shopping Jobs Part time
Mystery shopping for 20 years, Satisfaction Services is a leader in the Secret Shopping Industry and an expert in utilizing Secret Shoppers to evaluate and Improve Customer Service, Hospitality and manage the Customer Experience . SSI provides evaluation programs and service evaluations to restaurants, bars, hotels, spas, retail stores, limited service restaurant chains, banks, jewelry and eyeglass companies. Providing mystery shoppers to businesses nationwide and worldwide through SSI’s preferred vendor shopping services to the Hospitality Industry, Foodservice Industry, Consumer Electronics Association, National Restaurant Association members, manufacturers, retailers and resellers. Satisfaction Services shoppers set the standard for mystery shopping companies. We maintain our focus on hospitality, service, the quality of product, marketing, merchandising and compliance, operations, franchise compliance, loss prevention, customer retention, guest loyalty and of course improving sales and profits. Our evaluation services are from the customers perspective in detailed and informative forms of customer feedback with detailed evaluation summaries. Our quality and service evaluations are delivered online and are invaluable to any business. Customer Service is our passion, Satisfaction Services, Inc. ®
Mystery Shopping and Customer Experience Management Tools are used by companies to measure their customers experience, guest satisfaction, customer service and inl market research companies to measure the quality of service or gather specific information about products and services. Secret shoppers posing as normal customers perform specific tasks—such as purchasing a product, asking questions and then provide detailed reports or feedback about their experiences. The most common venues where mystery shopping is used are retail stores, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments and health clubs, as well as health care facilities. Mystery shopping is increasingly used to provide feedback on customer services, it is service intelligence provided by guest feedback from the customers perspective or a critique of service and hospitality.
"Mystery Shopping" Company providing Secret Shoppers Service for Hospitality Companies, Restaurant mystery diners and QSR, Limited Service Restaurant Shoppers, Hotels, Spas, Retail Stores, Electronics and Restaurant Associations, limited service restaurants and evaluating restaurant trends news. We have part time jobs for shoppers. You can be a shopper, Mystery Shops as part ime jobs are available in all states. We can "Mystery Shop" all types of businesses and provide service Nationwide and International Service.
Check your customer service and manage you customers experience with service intelligence tools, direct guest feedback critique from the customers perspective.